How To Protect Your Tantra Online Account

Tantraeapolis.com reminds you that we do seriously deal with hacked account cases but still players are ultimately responsible for the safety of their Tantra Online account. Here we present some tips for you to protect your account:

1. Use a long password. The longer your password is, the harder it is for hacker to break it; and use a combination of both letters and numbers.
2. Don't make your character name exactly the same as your login account. It will be easier for the hackers to break your password.
3. Never let anyone else know your username, password, security question and answer. 
4. Never share or trade your account with anyone. It is not allowed; otherwise you must be responsible for its consequence. Some scammers will trade you their accounts for real money or in-game items, and then change the account password or hack the account they know exactly the information they need.
5. Don't trust anyone who offers free e-gold or premium items. Once you believed it, they would ask you for your username and password, and then you might be hacked.
6. We recommend you to trade in the forum's Marketplace section.
7. Beware of fraud sites. There is only one Tantraeapolis website: Tantraeapolis.com. Don't believe in any news not coming from Tantraeapolis.com. 
8. Don't believe in fake GM. GMs have "[ ]" at the end of their names. Don't trust anyone claiming to be a GM but not having these characters "[ ]" at the end of their names.
9. Don't try any bot. No matter what kind of bot you are using, you are effectively giving your account login and password to the creators of bots, and your account are exposed into great danger. The creators of bot programs can take away your account at anytime.
10. Scan your computer for any virus for at least once a week.
11. There is only one identifiable working email for Tantraeapolis and it always has "@tantraeapolis.com". All cases will be solved via these emails. Don't believe in anyone inquiring your account information that has no "@tantraeapolis.com" in an email address.

We appreciate your reading through those tips and hope you can protect your account carefully. If you have any questions, please email supportcenter@tantraeapolis.com or simply fill up the form at http://tantraeapolis.com/support